Last Updated: July 23, 2026
At Capitaine Québec, we are committed to providing an accessible and inclusive online experience for all visitors. We believe everyone should be able to browse, shop, and enjoy our website regardless of ability or the technology they use.
We continuously work to improve the accessibility and usability of our website and strive to provide a positive experience for every customer.
Our Commitment
We aim to make our website accessible by following recognized accessibility best practices and working toward compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA whenever reasonably possible.
Our goal is to ensure that all visitors can:
- Browse our website with ease.
- Search for products efficiently.
- Complete purchases securely.
- Access important information and policies.
- Contact our customer support without unnecessary barriers.
Accessibility Features
To improve accessibility, our website is designed to support features such as:
- Keyboard navigation for essential website functions.
- Readable fonts and clear page layouts.
- Logical heading structures.
- Alternative text for meaningful images where appropriate.
- Sufficient color contrast where practical.
- Compatibility with modern web browsers.
- Support for commonly used screen readers and assistive technologies.
We regularly review our website and make improvements as accessibility standards evolve.
Ongoing Improvements
Accessibility is an ongoing process.
As we continue to develop and enhance our website, we actively evaluate opportunities to improve accessibility, usability, and compatibility with assistive technologies.
If you encounter any accessibility barriers, we welcome your feedback and will make reasonable efforts to address them.
Third-Party Content
Some areas of our website may include services or content provided by third parties, such as:
- Shopify
- Shopify Payments
- Payment gateways
- Shipping providers
- Embedded content
- External links
While we encourage our partners to provide accessible experiences, we cannot guarantee the accessibility of third-party websites or services that are outside our control.
Need Assistance?
If you experience difficulty accessing any part of our website, need assistance placing an order, or require information in an alternative format, we're happy to help.
Please contact us using the information below.
Capitaine Québec
Business Address
1837 Sainte-Catherine St. West
Montreal, Quebec H3H 1M2
Canada
Email: help@capitainquebec.com
Phone: +1 (514) 939-9970
Business Hours
- Monday: 11:00 AM – 6:00 PM
- Tuesday: 11:00 AM – 6:00 PM
- Wednesday: 11:00 AM – 8:00 PM
- Thursday: 11:00 AM – 8:00 PM
- Friday: 11:00 AM – 8:00 PM
- Saturday: 11:00 AM – 6:00 PM
- Sunday: 11:00 AM – 5:00 PM
Feedback
We value feedback from all visitors.
If you have suggestions on how we can improve the accessibility of our website or experience any issues while browsing or shopping, please let us know. Your feedback helps us continue improving our website for everyone.
Thank you for visiting Capitaine Québec. We are committed to providing an accessible, welcoming, and enjoyable shopping experience for comic book enthusiasts across Canada.