Last Updated: July 23, 2026

Welcome to Capitaine Québec. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

Capitaine Québec is an online retailer specializing in new comic books for customers throughout Canada.

Business Address
1837 Sainte-Catherine St. West
Montreal, Quebec H3H 1M2
Canada

Email: help@capitainquebec.com

Phone: +1 (514) 939-9970

2. Eligibility

By using our website, you confirm that:

You are at least the age of majority in your province or territory of residence, or you have the consent of a parent or legal guardian.
The information you provide is accurate, current, and complete.
You will use our website only for lawful purposes.

3. Products and Availability

We make every effort to ensure that product descriptions, images, and pricing are accurate.

However, we do not guarantee that:

Product descriptions are free from errors.
Products will always be available.
Inventory levels remain accurate at all times.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

4. Pricing

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise indicated.

We reserve the right to:

Change prices at any time.
Correct pricing errors.
Cancel orders affected by pricing inaccuracies.

Applicable taxes and shipping charges, if any, will be calculated during checkout.

5. Orders

By placing an order, you agree that:

All information provided is accurate.
Your payment method is authorized.
We may verify order information before processing.
We reserve the right to refuse or cancel any order at our discretion, including in cases involving suspected fraud, pricing errors, inventory issues, or other legitimate business reasons.

If your order is canceled after payment has been received, you will receive a full refund.

6. Payment

Payments are securely processed through Shopify Payments.

We accept major credit and debit cards, including Visa, Mastercard, American Express, Discover, and Diners Club. Depending on your device and location, additional payment methods such as Shop Pay, Apple Pay, and Google Pay may also be available.

Capitaine Québec does not store your complete payment card information.

7. Shipping

We currently ship only within Canada.

Processing Time: 1–4 business days
Shipping Time: 4–7 business days
Estimated Delivery: 5–11 business days
Free standard shipping is available on all eligible orders.

Delivery estimates are provided for convenience and are not guaranteed.

8. Returns and Refunds

Our Return & Refund Policy forms part of these Terms.

We accept returns for eligible items within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.

Refunds are processed after returned items have been received and inspected.

9. Intellectual Property

All content available on this website, including but not limited to:

Logos
Graphics
Product descriptions
Website design
Text
Images
Icons
Layout
Software

is owned by or licensed to Capitaine Québec and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.

10. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Interfere with website security or functionality.
Upload malicious software or harmful code.
Use automated systems to scrape or collect website data without authorization.
Violate any applicable laws or regulations.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Capitaine Québec shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Your use of the website.
Delayed or failed deliveries.
Product availability.
Website interruptions.
Errors or omissions in website content.

Our total liability shall not exceed the amount paid for the product giving rise to the claim, where permitted by law.

12. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

The website will always be uninterrupted.
The website will be error-free.
The website will always be secure.
All information is completely accurate at all times.

13. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, privacy practices, products, or services offered by third parties. Your use of third-party websites is at your own risk.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being posted on this page. Continued use of our website after updates have been posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Canada and the applicable laws of the Province of Quebec, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Quebec, Canada, unless otherwise required by applicable law.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Capitaine Québec